FAQ
Your questions, our answers
Straightforward answers, no jargon. If yours isn't here, just write to us: a real person will get back to you.
What is Huskox?
Huskox brings all your guests' photos and videos together in a single album. They scan a QR code placed on the tables, capture from their own phone with nothing to install, and everything lands automatically in the same place. At the end, you download it all in one click, at full original quality. It works for weddings as well as corporate events, birthdays, and parties.
Do my guests need to download an app?
No, never. Guests scan the QR code with their phone's camera and the page opens directly in the browser. No account, no password, no App Store: less than ten seconds pass between the scan and the first photo. It works on iPhone and Android alike, even for guests who aren't very comfortable with technology.
Why a website instead of an app to install?
Because every app you have to install loses you guests. They have to find the App Store, have room on their phone, create an account, remember a password: at each step, people give up, often the oldest guests. A web page opens with a scan on any phone, even an old one, with nothing to install or remember. The result: every single guest actually takes part, not just the tech-savvy ones. And after the event, nothing lingers on their phone.
Are videos really included?
Yes, that's our big difference from most disposable camera apps, which are usually limited to photos. With the Photo + Video plan, your guests send videos up to 2 GB per file, at full original quality (4K supported). The speeches, the first dance, the energy on the dance floor: everything is kept without destructive compression.
Why not just a WhatsApp or Instagram group?
Because you never get everything back, and never in good quality. On Instagram, stories disappear after 24 h and nobody thinks to tag the organizers. On WhatsApp, files are heavily compressed and scattered across dozens of conversations that clog up phones. With a centralized album, every photo and every video lands in the same place, at full original quality, and you download it all in one click.
What is the delayed reveal option?
By default, the album fills up and you can browse everything whenever you like. As an option, you can choose a reveal time, for example the next day at 10 am: before that time, each guest only sees their own uploads, and at the chosen moment the whole gallery unlocks at once. A lovely moment of surprise, but entirely optional: the centralizing part works either way.
What happens if the venue's network is bad?
Uploads automatically resume where they left off. Files are broken into small chunks and resent as soon as the connection comes back, even if the guest locks their phone in the meantime. A large video sent over a temperamental 4G connection in a reception hall eventually gets through, without anyone having to lift a finger.
How long are the memories kept?
Twelve months with the Photo plan, twenty-four months with the Photo + Video plan. At any time, you can download the entire album in one click, at full original quality, with no watermark. And when it expires, nothing disappears abruptly: you still have 30 days to get all your data back. Your files belong to you: we never resell them and never use them for any other purpose.
Can I check the photos before guests see them?
Yes. From your private space, you can hide any photo or video before the reveal, and remove it permanently if needed. Hidden content doesn't appear in the gallery or in the bulk download.
How much does it cost?
The price simply depends on the number of guests, paid once per event: free for up to 4 guests to try it out, then for example €39.99 for Photo or €59.99 for Photo + Video for an event of 100 guests, and €89.99 or €129.99 for unlimited guests. No subscription, no hidden fees, and your guests never pay a thing. For comparison, twenty disposable cameras cost around €300 with developing, for about a hundred unsorted shots and no video at all.
Does Huskox replace the photographer?
No, and that's not the point. Your photographer captures the ceremony and the portraits with irreplaceable skill. Your guests, on the other hand, capture what he or she can't see: the dance floor at 2 am, the behind-the-scenes of getting ready, the laughter at every table. The two complement each other, and couples often tell us these are the images that make them cry the next day.
Is it GDPR compliant? Where is the data hosted?
Photos and videos are hosted in Europe, on servers located within the European Union. The album is private by default: only people with the link or the QR code can access it. Once the retention period ends, files are permanently deleted. You can also request early deletion of the entire event at any time.
What events can this service be used for?
Weddings are the most common use case, but the idea works for any event where memories end up scattered across phones: birthdays, bar and bat mitzvahs, baptisms, bachelorette and bachelor parties, corporate parties, seminars, graduations. One QR code, one shared album, one reveal.
Do you also offer digital invitations and save the dates?
Yes, that's our second specialty: a custom digital invitation with a save the date (plus a calendar add for guests), day-of schedule, directions to each venue, online RSVP, and guestbook. Three plans, one-time payment: Essential €149, Signature €249, Prestige from €449 (unique design, multilingual, unlimited photo + video album included). A single link takes your guests from the invitation all the way to the album: everything's with us, everything matches.
How do I create my event?
Write to us or fill in the contact form: we'll set up your event (homepage customized to your colors, QR code, PDF table cards) and you'll get everything within 48 h, with access to your private space. On the big day, you don't have to do a thing: the cards are on the tables and the album fills itself.
Ready to seal your album?
Tell us about your event: your QR code and your personalized page are ready within 48 h.