General Terms and Conditions of Sale

Article 1: Identity of the Seller

The Huskox service is published and operated by:

Huskox
John Houzi
Abarbanel 49, Tel Aviv - Yafo
Company number: 337927834
Email: hello@huskox.com
Direct contact: WhatsApp at +33 1 77 38 46 52

Hereinafter "Huskox" or "we". Huskox is a studjoow service (studjoow.com).

The site is accessible at huskox.com (and its temporary technical address huskox.vercel.app), hereinafter "the Site".

Article 2: Purpose and Scope

These general terms and conditions of sale (hereinafter the "Terms") set out the conditions under which Huskox provides its services to clients who place an order on the Site or through its contact forms.

They apply:

• to consumer clients, that is, any individual acting for purposes outside their trade, business, craft, profession, or agricultural activity (hereinafter the "Consumer");
• to professional clients, in particular in connection with corporate events (hereinafter the "Professional"). Certain provisions of these Terms apply only to Consumers; Article 13 sets out the regime applicable to Professionals.

Any order implies unreserved acceptance of these Terms, in the version in effect on the date of the order. These Terms prevail over any other document, except for special conditions agreed in writing between Huskox and the client.

Article 3: Description of the Service

Huskox is an online service for collecting and sharing photos and videos related to an event (wedding, birthday, corporate event, or any other private or professional event).

Depending on the package chosen, the service in particular allows for:

• the creation of an online space dedicated to the client's event;
• the collection of photos and videos taken by the event's guests;
• the viewing and sharing of this content by the client and their guests;
• depending on the package, additional services described on the Site, including packages dedicated to invitations.

The essential characteristics of each package are presented on the Site, in particular on the pricing page. It is the client's responsibility to review them before placing an order.

Article 4: Price

The prices in effect are those displayed on the huskox.com/tarifs page on the date of the order. This page is the sole pricing reference; in the event of any discrepancy between these Terms and the pricing page, the pricing page shall prevail.

For information regarding the structure of the offer:

• a free package is offered for up to 4 guests, with no credit card required;
• paid packages, ranging from 2.49 to 129.99 euros, are set by guest-count tier or by storage volume (in GB), as a one-time payment, with no subscription;
• the Signature package is subject to a personalized quote;
• invitations are subject to dedicated packages.

Prices are expressed in the currency chosen on the Site (euro, shekel, or dollar). No VAT is charged: the price displayed is the final price.

Huskox may change its prices at any time. The price applicable to an order is the price in effect on the date of the order; any subsequent change has no effect on orders already placed.

Article 5: Ordering

Packages offered on the Site are ordered and paid for online, as follows:

1. the client chooses a package on the Site and, if they wish, indicates the date of their event. Before paying, they tick two boxes: acceptance of these Terms, and a request that the service begin upon payment, before the end of the withdrawal period, acknowledging that they lose their right of withdrawal once the service has been fully performed (article 8.2). Payment is not available until both boxes are ticked;
2. they are redirected to Stripe's secure payment page, where they enter their email address and pay the price by card;
3. the contract is formed upon confirmation of payment: the client's event space is then created and a confirmation is sent to them by email, together with their invoice.

For the Signature package and services provided under a quote, the contract is formed on the date the client accepts the quote. Orders placed through the contact form or by email are formed on the date Huskox confirms them, at which point Huskox specifies the payment terms to the client.

Huskox reserves the right to refuse an order for any legitimate reason, in particular in the event of a prior dispute or a request manifestly contrary to these Terms.

Article 6: Payment

Plans ordered on the Site are paid online by card at the time of ordering, on the secure payment page of our provider Stripe. For orders placed otherwise, in particular on quotation, payment is made according to the terms indicated by Huskox when confirming the order: secure payment link, bank transfer (with an invoice for Professionals), or any other means agreed between Huskox and the client.

Unless otherwise agreed, payment is due upon ordering. Huskox is not required to open the event space until payment has been received, except under the free package.

No discount is granted for early payment.

Article 7: Delivery of the Service

The service is provided exclusively online: no physical delivery takes place.

Huskox opens the client's event space within a maximum of 48 hours from the formation of the contract and, for paid packages, from receipt of payment, unless a later activation date has been agreed with the client.

The client is notified by email when their event space is opened.

Article 8: Right of Withdrawal (Consumers)

8.1 Principle

The Consumer has a period of fourteen days from the formation of the contract to exercise their right of withdrawal, without having to give any reason.

To exercise this right, the Consumer must notify their decision to Huskox before the period expires, by way of an unambiguous statement sent to hello@huskox.com. They may use the model form reproduced in Article 8.4, although this is not mandatory.

In the event of withdrawal, Huskox will reimburse the Consumer for the full amount paid, without undue delay and no later than fourteen days after receiving notice of withdrawal, using the same payment method used for the order, unless the Consumer expressly agrees to a different method.

8.2 Performance of the Service Before the End of the Withdrawal Period

Where the Consumer's event takes place before the fourteen-day period expires, or where the Consumer wishes their event space to be opened before the end of that period, performance of the service begins before the withdrawal period expires. In this case:

• the Consumer expressly requests, at the time of ordering, that performance of the service begin before the end of the withdrawal period;
• if the Consumer withdraws after the service has begun to be performed at their request, they remain liable to pay the amount corresponding to the service already provided up until they communicated their decision to withdraw, calculated in proportion to the total price agreed;
• the Consumer acknowledges that they lose their right of withdrawal once the service has been fully performed, provided that performance began with their prior express consent and that they have expressly waived their right of withdrawal.

This express request and this waiver are collected at the time of ordering.

8.3 Customized Services

The right of withdrawal does not apply to services that are clearly personalized, which may concern certain made-to-measure services under the Signature package or invitation packages. The quote or order confirmation will specify this where applicable.

8.4 Model Withdrawal Form

To the attention of Huskox, hello@huskox.com:

I hereby notify you of my withdrawal from the contract for the provision of the service below:

• Ordered on: ...
• Consumer's name: ...
• Consumer's address: ...
• Signature (only if notified on paper): ...
• Date: ...

Article 9: Duration of the Service and Data Retrieval

The service is provided for the duration corresponding to the chosen package, as described on the Site.

Once collection ends, the gallery stays online for 30 days, unless an extension is agreed with Huskox. Throughout that period, the client may view and download all collected photos and videos as many times as they wish, at original quality and without a watermark. Files downloaded in this way belong to them with no time limit.

The client may extend this period by purchasing the Vault, from their client space or from the link received before closure: the gallery then stays online for one more year, from the date it was due to close, for a one-off payment of €39, ₪149 or $45 depending on the chosen currency, with no subscription and no automatic renewal. The Vault is renewable, each purchase adding one year. If the gallery has already closed, it reopens it as long as the content has not been deleted; it can no longer be purchased after that. Before paying, the client requests that the extension apply as soon as payment is made (article 8.2).

The client is notified before the gallery closes. After that period, Huskox closes the event space and permanently deletes the hosted content. Huskox cannot be held liable for the loss of content that has not been retrieved by the end of that period, provided the client was informed.

The files belong to the client and their guests: Huskox never resells them and uses them for no purpose other than providing the service, which in particular excludes any use in training artificial intelligence systems.

The terms for retaining and deleting personal data are set out in detail in the Site's Privacy Policy.

Article 10: Client Obligations

The client undertakes to:

• provide accurate, complete, and up-to-date information when ordering and throughout the duration of the service, in particular the date of the event and their contact details;
• use the service in accordance with its intended purpose, these Terms, and applicable regulations;
• ensure that they hold the necessary rights and authorizations over the content uploaded to their event space, in particular the consent of their guests and of the persons photographed or filmed with respect to image rights; the client is responsible for informing their guests and indemnifies Huskox against any claim by a third party in this regard;
• not upload, or allow to be uploaded, to their event space any unlawful content, in particular content contrary to public order, or infringing the rights of third parties or the dignity of individuals.

Huskox reserves the right to remove any manifestly unlawful content brought to its attention and, in the event of a serious breach by the client, to suspend the service after formal notice has gone unheeded, except in cases of urgency justifying immediate suspension.

Article 11: Liability and Force Majeure

Huskox undertakes to provide the service diligently and in accordance with best practice, within the framework of a best-efforts obligation with respect to the availability of the online service.

Huskox cannot be held liable for:

• interruptions or malfunctions attributable to the internet network, to the equipment of the client or their guests, or to third-party services beyond Huskox's control;
• content uploaded by the client or their guests, for which the client remains solely responsible;
• indirect damages, such as loss of opportunity or reputational harm, subject to the mandatory legal provisions applicable to Consumers.

With respect to Professionals, Huskox's liability is in any event limited to the total amount actually paid by the client for the order concerned.

Neither party may be held liable for a failure to perform its obligations resulting from a case of force majeure, meaning an unforeseeable, irresistible event external to the party concerned. If the impediment is temporary, performance of the obligations is suspended; if the impediment is permanent, the contract is automatically terminated and the parties are released from their obligations, with amounts paid for services not performed being refunded to the client.

These provisions do not deprive the Consumer of the legal guarantees referred to in Article 12, nor of any right that cannot be waived.

Article 12: Conformity Guarantee

The Consumer benefits from a guarantee of conformity of the digital service. As such, Huskox must provide a service that conforms to the contract, and is liable for any lack of conformity existing at the time the service is provided and appearing during the term of the contract.

In the event of a lack of conformity, the Consumer may request that the service be brought into conformity or, failing that, a price reduction or termination of the contract.

Any request under this guarantee should be sent to hello@huskox.com.

Article 13: Specific Provisions for Professional Clients

The right of withdrawal in Article 8 and the conformity guarantee in Article 12, which concern Consumers, do not apply to Professionals.

For corporate events and any order placed by a Professional:

• the order is formalized by acceptance of a quote or by written confirmation from Huskox;
• unless otherwise stated on the quote, invoices are payable on ordering; any late payment automatically triggers late payment penalties at an annual rate of 10%, as well as a fixed compensation of 40 euros for collection costs;
• the special conditions set out in the quote (number of participants, services included, schedule, cancellation terms) prevail over these Terms in the event of any conflict.

Article 14: Personal Data

Huskox processes personal data of the client and their guests for the purposes of providing the service, in compliance with the General Data Protection Regulation (GDPR). For photos and videos uploaded in connection with an event, the client, as organizer, is the data controller, and Huskox acts solely as processor within the meaning of article 28 GDPR.

Detailed information (purposes, legal bases, retention periods, individuals' rights, and how to exercise them) is set out in the Privacy Policy accessible on the Site.

Article 15: Disputes

In the event of a dispute, the client is invited to first contact Huskox by written complaint sent to hello@huskox.com in order to seek an amicable solution.

Failing amicable resolution, the dispute will be brought before the competent courts under ordinary law.

Should any provision of these Terms be declared void or unenforceable, the remaining provisions shall remain in full effect.